Gintell WeWalk 1.0 Walking Pad FT498 FREE G-Minnie Care Portable Massager
West Malaysia: Free Shipping (This promotion is only valid for customers in West Malaysia. It is not applicable to East Malaysia)
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Once the order list is submitted, GINTELL team will contact customers directly to arrange:
- Delivery & installation arrangement
GINTELL Customer Service
WhatsApp / Contact:
+60 12-404 6033
Working Hours:
Monday – Friday
8:30AM – 6:30PM
Warranty & Repair SOP
Warranty Period:
The 1-year warranty starts from the Delivery Order (DO) date.
During the warranty period, if customers encounter any after-sales issues, they may contact GINTELL Customer Service directly for assistance.
Information Required for Service Request
Customers are required to provide:
1. Photos or videos showing the issue
2. Product serial number
Once the information is verified, the case will be forwarded to the technician team for repair service arrangement.
Warranty & Repair Claims
For repair requests within or after the warranty period, customers may contact GINTELL Customer Service through the following channels:
Customer Service Careline
1800-88-6332 / 03-6277 9333
WhatsApp Support
+60 12-661 5429
[csr@gintell.com](mailto:csr@gintell.com)
Important Notice
The following GINTELL WhatsApp number will be used to contact customers regarding:
* Delivery scheduling
* Installation coordination
GINTELL Live Assistant WhatsApp
+60 12-404 6033
Product Highlights
• Hybrid 2-in-1 design: treadmill + walking pad for multipurpose home workouts
• Ultra-slim design with only 14.3cm body thickness
• Optimized for brisk walking and daily movement
• Space-saving — perfect for any home layout
• Effortless storage: fits under tables, beds, and sofas
• Seamless connectivity with GINTELL Fit App for immersive virtual workouts
Display Panel Features
• Speed (Up to 6.1KM/H)
• Time
• Steps
• Distance
• Calories
• Sleep Mode
• Bluetooth
Remote Control Functions
• Start/Stop button
• Speed adjustment controls
Product Specifications:
Model: FT 498
Name: GINTELL WeWalk 1.0
Thread Size: 39 x 100cm
Engine Performance: 0.75HP
Maximum Speed: 0.5-6.1km/h
Net Weight: 17.5KG
Gross Weight: 20KG
Maximum Load Capacity: 120KG
Operating Voltage: 220-240V~
Rated Frequency: 50Hz-60Hz
Control Method: Remote Control
Remote Battery Type: AAA Battery Size 7
Bluetooth Connectivity: Yes
Operating Frequency Range: 2402Mhz-2480Mhz
Mobile App Compatibility: GINTELL Fit App