Gintell G-Flexi Portable Massage Cushion FREE G-Tokki Neck Massager (Random Color)
West Malaysia: Free Shipping (This promotion is only valid for customers in West Malaysia. It is not applicable to East Malaysia)
FB Live Special Offer
Once the order list is submitted, GINTELL team will contact customers directly to arrange:
- Delivery & installation arrangement
GINTELL Customer Service
WhatsApp / Contact:
+60 12-404 6033
Working Hours:
Monday – Friday
8:30AM – 6:30PM
Warranty & Repair SOP
Warranty Period:
The 1-year warranty starts from the Delivery Order (DO) date.
During the warranty period, if customers encounter any after-sales issues, they may contact GINTELL Customer Service directly for assistance.
Information Required for Service Request
Customers are required to provide:
1. Photos or videos showing the issue
2. Product serial number
Once the information is verified, the case will be forwarded to the technician team for repair service arrangement.
Warranty & Repair Claims
For repair requests within or after the warranty period, customers may contact GINTELL Customer Service through the following channels:
Customer Service Careline
1800-88-6332 / 03-6277 9333
WhatsApp Support
+60 12-661 5429
[csr@gintell.com](mailto:csr@gintell.com)
Important Notice
The following GINTELL WhatsApp number will be used to contact customers regarding:
* Delivery scheduling
* Installation coordination
GINTELL Live Assistant WhatsApp
+60 12-404 6033