When will my tier status be downgraded?

Classic Tier: Your tier cannot be downgraded. Your membership is for a lifetime and there is no spend required to maintain this tier.

E.g. You joined Wholesome Living Club on 1 Jan 2023. Your tier cycle is from 1 Jan 2023 to 31 Dec 2023 (12 months or 365 days later). You spent RM100 on 3 Jan 2023 and thus accumulated spends as of 31 Dec 2023 is still RM100. You will stay as a Classic tier and your tier cycle is then updated to 1 Jan 2024 to 31 Dec 2024 as of 1 Jan 2024.

 

Silver tier: Your tier status will be downgraded to Classic tier if you do not hit the accumulated spend of RM1000, based on spends computed in your tier cycle. Your tier cycle will be over a 12-months period from your last tier change date.

E.g. You joined Wholesome Living Club on 1 Jan 2023. You spent RM1000 and got upgraded to Silver on 1 Apr 2023. Tier cycle is now from 1 Apr 2023 to 31 Mar 2024. You then spent another RM800 on 1 Oct 2023, which is within your tier cycle. However, as your total spend in tier cycle is only RM800 < RM1000, you will be downgraded to Classic tier after 31 Mar 2024. You will be Classic tier on 1 Apr 2024 with your tier cycle updated to 1 Apr 2024 to 31 Mar 2025.

 

Gold tier: Your tier status will be downgraded to Silver or Classic if you do not hit the accumulated spend of RM2000, based on spends computed in your tier cycle. Your tier cycle will be over a 12-months period from your last tier change date.